Our mission is simple.
To improve patient health by delivering superior primary care medical service, while forging a life-long bond with our members.
Our approach is straightforward.
We improve the health of our patients through our compelling wellness, preventive and primary care services.
And our vision is clear.
To become the national leader in primary care by improving the health, wellness and quality of life of the communities we serve, while reducing health care costs.
We are a 5 Star Provider!
The Centers for Medicare & Medicaid Services use a five-star quality rating system to measure Medicare beneficiaries’ experience with their health plans and the health care system.
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The Star Rating gives an overall rating of the plan’s quality and performance for the types of services each plan offers. For plans covering health services, such as Cano Health, this is an overall rating for the quality of health care services that fall into 5 categories:
- Staying healthy with screening tests and vaccines: Includes whether members received various screening tests, vaccines, and other check-ups to help them stay healthy.
- Managing chronic (long-term) conditions: Includes how often members with certain conditions received recommended tests and treatments to help manage their condition.
- Member experience with the health plan: Includes member ratings of the plan.
- Member complaints and changes in the health plan’s performance: Includes how often Medicare found problems with the plan and how often members had problems with the plan. Includes how much the plan’s performance has improved (if at all) over time.
- Health plan customer service: Includes how well the plan handles member appeals.
Benefits to Cano Health’s Members
- Greater access to care
- Increased levels of customer service
- Greater focus on preventive services
- Improved relations with their doctors
At Cano Health, we believe our patients deserve the best!
We are proud of our long history of effective care. When you visit Cano, you can know that we are:
Patient Centered
We focus relentlessly on enhancing patient well-being. We show empathy, and treat patients like family. We know that we are all responsible for delivering world-class services.
Service Focused
We show initiative at every opportunity and are always available to members: 24×7 telephone support; convenient “Cano At Home” medical care for pre-defined conditions; morning, evening and weekend hours; same-day appointments and urgent walk-ins; online appointment scheduling.
Results Oriented
We provide state-of-the-art primary care medicine and personalized patient care, to deliver a proactive approach to wellness and preventive care. We focus on enhancing patient well-being.
Trustworthy & Transparent
Our clinics are warm and inviting. We provide a personalized and caring experience. And we seek to build enduring personal, business and community relationships.
Continually Improving
We are persistent in our pursuit of health excellence, always seeking to deliver care with convenience.