Cano Health FAQs

Cano Health - Senior masks

Frequently Asked Questions

Want to find out more about Cano Health, the services, and the programs we offer? We have compiled the below list of common questions for you. If you have more specific questions that are not included below, please contact us.

DIABETES

What is Type 2 Diabetes?

Type 2 diabetes is a disease that develops when the body’s tissues cannot use insulin properly. Insulin is a hormone that helps the body’s cells use sugar (glucose) for energy. It also helps the body store extra sugar in muscle, fat, and liver cells. Over time, the pancreas cannot make enough insulin, and without it, sugar cannot get into the cells to do its work, causing high blood sugar levels. Diabetes can lead to diseases of the heart, blood vessels, nerves, kidneys, and eyes.

How do I take care of my Diabetes?

Consult with your doctor to learn about the type of diabetes you have, and discuss a diabetes plan that works for you. It’s also a good idea to know your test results and keep a list of the medicines you take.

How can you care for yourself at home?

  • Keep your blood sugar at a target level (which you set with your doctor).
    • Carbohydrate—the body’s main source of fuel—affects blood sugar more than any other nutrient. Carbohydrate is in fruits, vegetables, milk, and yogurt. It also is in breads, cereals, vegetables such as potatoes and corn, and sugary foods such as candy and cakes. Follow your meal plan to know how much carbohydrate to eat at each meal and snack.
  • Aim for 30 minutes of exercise on most, preferably all, days of the week. Walking is a good choice. You also may want to do other activities, such as running, swimming, cycling, or playing tennis or team sports. Try to do muscle-strengthening exercises at least 2 times a week.
  • Take your medicines exactly as prescribed. Call your doctor if you think you are having a problem with your medicine. You will get more details on the specific medicines your doctor prescribes.

Why should you plan your meals?

Meal planning can be a key part of managing diabetes. Planning meals and snacks with the right balance of carbohydrates, protein, and fat can help you keep your blood sugar at the target level you set with your doctor. You don’t have to eat special foods. You can eat what your family eats, including sweets, once in a while. You do have to pay attention to how often and how much you eat certain foods.

You may want to work with a dietitian or a certified diabetes educator. He or she can give you tips and meal ideas and can answer your questions about meal planning. A health professional can also help you reach a healthy weight if that is one of your goals.

How to take care of feet and toenails?

Checking your loved one’s feet and keeping them clean and soft can help prevent cracks and infection in the skin. This is especially important for people who have diabetes. Keeping toenails trimmed—and polished if that’s what the person likes—also helps the person feel well-groomed.

If the person you care for has diabetes or has foot problems, such as bad bunions and corns, consider taking them to see a podiatrist. This is a doctor who specializes in the care of the feet. Sometimes a podiatrist will come to the home if the person can’t go out for visits.

Try to take the person for salon pedicures if that is something they like. It’s a chance to get out, see people, and stay active.

You can do basic nail care at home. Usually, all you need to do is keep the nails clean and at a safe length.

DENTAL

Which Cano Dental office is closer to me?

Please refer to our Office location roster for a detailed list of operating offices.

What dental insurance does Cano Dental accept?

Cano Dental accepts most insurances that include PPO, HMO, Medicaid, Medicare, Marketplace dental insurances, cash-paying patients, and more. Please always contact your office of choice to ensure active coverage.

Does Cano Dental offer financial assistance?

Cano Dental has different payment options. Patients from Cano Health, seen at Cano Dental, receive financial assistance (restrictions apply). Please ensure to always contact your office of choice for more information.

What kind of payments are accepted by Cano Dental?

Cano Dental accepts several payment methods that include Cash, Credit Card through major providers (Visa, MasterCard, American Express), and Care Credit.

Does Cano Dental accept walk-ins?

Cano Dental’s mission is “To improve patient dental health by delivering superior primary dental care service”. For this reason, we will not turn away any walk-ins. We do however highly recommend that an appointment is scheduled beforehand to avoid long waiting times.

What kind of services are offered by Cano Dental?

Cano Dental provides several services that include Crowns & Bridges, Dentures, Extractions, Fillings, Implants, Orthodontia, and Emergency Treatment.

Does Cano Dental offer services to children?

Cano Dental services patients of all ages that include children starting at the age of 2 years of age and up.

What is Cano Dental hours of Operations?

Cano Dental offices’ hours of operations are Monday through Friday 8:00 AM to 5:00 PM.

Is Cano Dental open on the weekends?

Cano Dental operates Monday through Friday only.

PHYSIOTHERAPY

Does the first consultation have any cost?

No, the first consultation is free of charge.

Does my insurance cover the treatment?

We accept a variety of insurances, the Benefits Coordinator will explain in more detail.

Do I have to change my primary physician to receive treatment?

To receive Physiotherapy services, the patient needs to be a member of Cano Health.

How long does the treatment last?

The duration of the therapy treatment varies depending on the recommendations of the Physiotherapy physician.

On the first day I receive an X-Ray, do I start treatment?

Yes, you will receive an X-Ray study, and the treatments can begin immediately.

Does Cano Health provide Transportation?

Yes, Cano Health centers provide transportation.

Can you mail any information about clinic services and treatment before going to the first appointment?

All details will be given at the center during your consultation.

Will Dr. Rey, who appears on TV, be able to consult me?

Yes, Dr. Rey is available for consultation at our clinics. In the event that he isn’t available, we have a team of physicians with experience in pain and arthritis treatments.

What does the treatment consist of?

The treatment consists of anti-inflammatory Natural Injections, PRP injection, Ozone injection, and therapeutic massage sessions.

Are the doctors, who work at the clinics, experienced?

Yes, providers with vast experience in the treatment of pain and arthritis will see you.

GENERAL

What services does Cano Health offer?

  • Allergies and Asthma
  • Arthritis and Pain Management
  • Cardiovascular
  • Chiropractic Care
  • Cosmetic Services
  • Laser Hair Treatments
  • Preventive Care
  • Primary Care
  • Social Services
  • Varicose Veins
  • Weight Loss
  • Wellness Centers

What services does Cano Dental offer?

  • Cleanings
  • Crowns & Bridges
  • Dental Emergencies
  • Dentures
  • Endodontics
  • Extractions
  • Fillings
  • Implants
  • Invisalign
  • Periodontal Surgery
  • Root Canals
  • Veneers
  • Whitening

What wellness activities does Cano Health offer?

  • Dominoes – Board Games
  • Education Courses
  • Laughter Yoga
  • Music & Dancing
  • Nutrition Courses
  • Silver Sneakers
  • Wellness Centers

What is Population Health?

Our Population Health Management (PHM) programs deliver improved patient care and outcomes through cost-effective, high-quality programs.

What programs does Population Health offer?

  • Cano at Home
  • Care Management Program
  • Telehealth

How much does a medical consultation cost?

  • The first appointment with a PCP is $75.00 (includes laboratories)
  • The second appointment is $75.00 (includes results of laboratories)

How do referrals work?

• A Cano Health agent calls the patient within 7 business day of the appointment with PCP

Can I visit another Cano Health center?

When you are a member of Cano Health, you can attend and access our services at any of our medical centers.

How does your Transportation Service Works?

Our drivers will pick you up if you live within a 10 miles radius of the center, take you to a clinic near you, and then bring you back home – all in the comfort of our specialized vehicles.

DIABETES

What is Type 2 Diabetes?

Type 2 diabetes is a disease that develops when the body’s tissues cannot use insulin properly. Insulin is a hormone that helps the body’s cells use sugar (glucose) for energy. It also helps the body store extra sugar in muscle, fat, and liver cells. Over time, the pancreas cannot make enough insulin, and without it, sugar cannot get into the cells to do its work, causing high blood sugar levels. Diabetes can lead to diseases of the heart, blood vessels, nerves, kidneys, and eyes.

How do I take care of my Diabetes?

Consult with your Doctor to learn about the type of diabetes you have, and discuss a diabetes plan that works for you. It’s also a good idea to know your test results and keep a list of the medicines you take.

How can you care for yourself at home?

  • Keep your blood sugar at a target level (which you set with your doctor).
    • Carbohydrate—the body’s main source of fuel—affects blood sugar more than any other nutrient. Carbohydrate is in fruits, vegetables, milk, and yogurt. It also is in breads, cereals, vegetables such as potatoes and corn, and sugary foods such as candy and cakes. Follow your meal plan to know how much carbohydrate to eat at each meal and snack.
  • Aim for 30 minutes of exercise on most, preferably all, days of the week. Walking is a good choice. You also may want to do other activities, such as running, swimming, cycling, or playing tennis or team sports. Try to do muscle-strengthening exercises at least 2 times a week.
  • Take your medicines exactly as prescribed. Call your doctor if you think you are having a problem with your medicine. You will get more details on the specific medicines your doctor prescribes.

Why should you plan your meals?

Meal planning can be a key part of managing diabetes. Planning meals and snacks with the right balance of carbohydrates, protein, and fat can help you keep your blood sugar at the target level you set with your doctor. You don’t have to eat special foods. You can eat what your family eats, including sweets, once in a while. You do have to pay attention to how often and how much you eat certain foods.

You may want to work with a dietitian or a certified diabetes educator. He or she can give you tips and meal ideas and can answer your questions about meal planning. A health professional can also help you reach a healthy weight if that is one of your goals.

How to take care of feet and toenails?

Checking your loved one’s feet and keeping them clean and soft can help prevent cracks and infection in the skin. This is especially important for people who have diabetes. Keeping toenails trimmed—and polished if that’s what the person likes—also helps the person feel well-groomed.

If the person you care for has diabetes or has foot problems, such as bad bunions and corns, consider taking them to see a podiatrist. This is a doctor who specializes in the care of the feet. Sometimes a podiatrist will come to the home if the person can’t go out for visits.

Try to take the person for salon pedicures if that is something they like. It’s a chance to get out, see people, and stay active.

You can do basic nail care at home. Usually, all you need to do is keep the nails clean and at a safe length.

DENTAL

Which Cano Dental office is closer to me?

Please refer to our Office location roster for a detailed list of operating offices.

What dental insurance does Cano Dental accept?

Cano Dental accepts most insurances that include PPO, HMO, Medicaid, Medicare, Marketplace dental insurances, cash-paying patients, and more. Please always contact your office of choice to ensure active coverage.

Does Cano Dental offer financial assistance?

Cano Dental has different payment options. Patients from Cano Health, seen at Cano Dental, receive financial assistance (restrictions apply). Please ensure to always contact your office of choice for more information.

What kind of payments are accepted by Cano Dental?

Cano Dental accepts several payment methods that include Cash, Credit Card through major providers (Visa, MasterCard, American Express), and Care Credit.

Does Cano Dental accept walk-ins?

Cano Dental’s mission is “To improve patient dental health by delivering superior primary dental care service”. For this reason, we will not turn away any walk-ins. We do however highly recommend that an appointment is scheduled beforehand to avoid long waiting times.

What kind of services are offered by Cano Dental?

Cano Dental provides several services to include Crowns & Bridges, Dentures, Extractions, Fillings, Implants, Orthodontia, and Emergency Treatment.

Does Cano Dental offer services to children?

Cano Dental services patients of all ages that include children starting at the age of 2 years of age and up.

What is Cano Dental hours of Operations?

Cano Dental offices’ hours of operations are Monday through Friday 8:00 AM to 5:00 PM.

Is Cano Dental open on the weekends?

Cano Dental operates Monday through Friday only.

PHYSIOTHERAPY

Does the first consultation have any cost?

No, the first consultation is free of charge.

Does my insurance cover the treatment?

We accept a variety of insurances, the Benefits Coordinator will explain in more detail.

Do I have to change my primary physician to receive treatment?

To receive Physiotherapy services, the patient needs to be a member of Cano Health.

How long does the treatment last?

The duration of the therapy treatment varies depending on the recommendations of the Physiotherapy physician.

On the first day I receive an X-Ray, do I start treatment?

Yes, you will receive an X-Ray study, and the treatments can begin immediately.

Does Cano Health provide Transportation?

Yes, Cano Health center provides transporation.

Can you mail any information about clinic services and treatment before going to the first appointment?

All details will be given at the center during your consultation.

Will Dr. Rey, who appears on TV, be able to consult me?

Yes, Dr. Rey is available for consultation at our clinics. In the event that he isn’t available, we have a team of physicians with experience in pain and arthritis treatments.

What does the treatment consist of?

The treatment consists of anti-inflammatory Natural Injections, PRP injection, Ozone injection, and therapeutic massage sessions.

Are the doctors, who work at the clinics, experienced?

Yes, providers with vast experience in the treatment of pain and arthritis will see you.

SERVICES WE OFFER

What services does Cano Health offer?

  • Allergies and Asthma
  • Arthritis and Pain Management
  • Cardiovascular
  • Chiropractic Care
  • Cosmetic Services
  • Laser Hair Treatments
  • Preventive Care
  • Primary Care
  • Social Services
  • Varicose Veins
  • Weight Loss
  • Wellness Centers

What services does Cano Dental offer?

  • Cleanings
  • Crowns & Bridges
  • Dental Emergencies
  • Dentures
  • Endodontics
  • Extractions
  • Fillings
  • Implants
  • Invisalign
  • Periodontal Surgery
  • Root Canals
  • Veneers
  • Whitening

What wellness activities does Cano Health offer?

  • Dominoes – Board Games
  • Education Courses
  • Laughter Yoga
  • Music & Dancing
  • Nutrition Courses
  • Silver Sneakers
  • Wellness Centers

What is Population Health?

Our Population Health Management (PHM) programs deliver improved patient care and outcomes through cost-effective, high-quality programs.

What programs does Population Health offer?

  • Cano at Home
  • Care Management Program
  • Telehealth

How much does a medical consultation cost?

  • The first appointment with a PCP is $75.00 (includes laboratories)
  • The second appointment is $75.00 (includes results of laboratories)

How do referrals work?

• A Cano Health agent calls the patient within 7 business day of the appointment with PCP

Can I visit another Cano Health center?

When you are a member of Cano Health, you can attend and access our services at any of our medical centers.

How does your Transportation Service Works?

Our drivers will pick you up if you live within a 10 miles radius of the center, take you to a clinic near you, and then bring you back home – all in the comfort of our specialized vehicles.

Cano Health

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